FAQs

Yes! We provide fast, affordable emergency plumbing services with a guaranteed 60-minute response time for residential emergencies. Whether it’s a burst pipe, no hot water, or a serious leak, our licensed technicians will be there quickly to resolve the issue.

A plumbing emergency is any issue that poses an immediate risk to your home or health, such as:

• Burst or leaking pipes
• Gas leaks
• Sewer backups
• No hot water
• Overflowing toilets
• Water heater or fixture malfunctions

If you’re unsure, it’s best to call a professional plumber in Cave Creek right away.

You should consider replacing your water heater if:

• It’s 8–10 years old
• You’re running out of hot water too quickly
• Repairs are becoming frequent and expensive
• Your energy bills are rising
• There are signs of rust or leaking

We’re a family-owned, licensed, and insured plumbing company committed to honest, high-quality service. We focus on building long-term customer relationships and always go the extra mile to ensure 100% satisfaction. From your first phone call to the final bill, we’re with you every step of the way.

Our Plumbing Alliance Membership offers year-round plumbing protection for just $14.99/month. Members receive:

• Priority scheduling
• Discounts on service calls and repairs
• Free system diagnostics
• Annual water heater flush
• Leak and pressure checks
• Water softener and RO system inspections

It’s the easiest way to avoid costly plumbing issues and protect your home.

Common culprits include:

• Running toilets
• Leaky faucets or irrigation
• Slab or main line leaks
• Faulty water softeners
• Long showers or running water during tasks

A professional inspection can uncover hidden issues and help reduce your bill.

Yes—tankless water heaters are highly efficient and space-saving. They offer:

• On-demand hot water
• Lower utility bills
• Longer lifespans
• Wall-mounted installation options
• Energy savings up to 34% (per Energy.gov)

We’ll help you choose the right unit and install it seamlessly.

Your main sewer line may be clogged if you’re noticing any of the following:

• Gurgling sounds from sinks or tubs
• Slow draining
• Foul odors
• Water backing up into toilets or showers

Call us for video inspection and drain cleaning services.

Small leaks like a dripping faucet or running toilet can often be DIY fixes. But it’s best to call a professional plumber to avoid damage and expensive repairs for the following situations:

• Water heater leaks
• Main line or slab leaks
• Pipe corrosion
• Leaks behind walls

Hard water has high mineral content (calcium, magnesium), which can:

• Damage plumbing and appliances
• Leave residue on fixtures and dishes
• Dry out skin and hair

Soft water is gentler and prevents scale buildup. As part of our Plumbing Alliance program, we install water softeners and offer regular maintenance.

This usually means a problem with one of these components:

• Toilet flapper: cracked or worn
• Float height: too high, allowing overflow
• Fill valve seals: worn and leaking

These parts can often be replaced easily, but if the issue persists, let us inspect and repair it professionally.